Multi-Entity Legal & Financial Services Group

Industry: Regulated Legal & Financial Services

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Type: Group of firms regulated by SRA, CLC, CILEX, and FCA

Size: 150–200 employees across multiple UK entities

Funding: Investment fund–backed

Scope: Full HR Transformation

The Challenge

A fast-scaling legal and financial group was operating with legacy HR processes, fragmented systems, and siloed data across multiple regulated entities. The lack of consistency created risk, inefficiency, and poor visibility for leadership.

What We Did

• Designed and led a full HR strategy covering reward, benefits, performance, org design, and compliance

• Implemented Humaans HRIS, including TeamTailor ATS, Zinc, and Predictive Index

• Oversaw vendor negotiations, system configuration, UAT, and full deployment

• Created fully automated workflows across onboarding, performance management, and compliance auditing

• Acted as strategic advisor to senior leadership to align people strategy with entity growth plans

The Result

• Reduced onboarding time and manual HR admin across all entities

• Created an audit-ready HR function fit for regulatory scrutiny

• Delivered a scalable, insight-driven HR capability integrated across business lines

• Positioned the group for further growth, backed by people data and automated workflows

Private Equity–Backed Tech Firm Post-M&A

Industry: IT Managed Services & Cloud Solutions

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Type: PE-backed IT MSP with global footprint

Size: 1,000+ global, 420 UK & South Africa

Funding: Private Equity

Scope: Strategic HR Leadership & Systems Overhaul

The Challenge

The business had acquired multiple companies, creating complexity across systems, processes, and culture. HR systems were fragmented, employee engagement was low, and costs were high.

What We Did

• Led full strategic & operational HR across UK & South Africa

• Delivered HR DD and integration across 400+ employees during acquisitions

• Migrated from BambooHR to HiBob, rolled out TeamTailor ATS and Workday Peakon

• Designed a long-term systems roadmap, including integrations with NetSuite, Navan, Azure AD, and O365

• Launched new career development pathways, DEI curriculum, and leadership succession plans

• Cut PMI benefit costs by 77% while improving service delivery

The Result

• Reduced voluntary turnover by 20%

• Boosted engagement and internal mobility

• Enabled the business to scale sustainably post-acquisition

• Positioned HR as a commercial partner contributing to EBITDA targets

• Delivered ISO audit readiness and global compliance

Microsoft Partner – ERP & CRM Consultancy

Industry: Professional Services / Microsoft Gold Partner

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Type: Tech consultancy specialising in D365 ERP/CRM

Size: From 50 to 330 employees globally

Funding: Privately owned pre-sale

Scope: End-to-end HR and Talent Transformation

The Challenge

The consultancy was scaling rapidly with no mature HR infrastructure, poor workforce planning, and inconsistent hiring quality. They needed HR systems, TA capability, and DEI strategy to support global growth.

What We Did

• Rolled out Microsoft D365 HR module (migrating from NAV 2009), integrated with Power BI

• Built full TA function, achieving over 90% direct hires and cutting agency spend by 40%

• Reduced time to hire from 42 to 28 days

• Launched TA academies in Manila and Hyderabad with end-to-end EOR sourcing and setup

• Created return-to-work programmes and improved gender diversity from 13% to 39%

• Ranked top IT firm in “Great Place to Work” UK mid-size category for 4 consecutive years

The Result

• HR became a strategic enabler, not just a support function

• Improved hiring quality, DEI metrics, and time-to-value on new hires

• Positioned the company for successful scale and eventual sale

• Created HR data clarity for better resourcing, planning, and leadership reporting